Citycharge Birmingham grew from a simple idea: electric cars should be easy to hire and even easier to understand. Our small team in Birmingham wanted to simplify short-term EV access for people who need to move around the city or take weekend trips without complex subscriptions or hidden conditions. We started as drivers ourselves, testing routes around the A38 and the ring road before ever listing our first car. The plan was never about being the biggest fleet, but about being a clear and useful one.
Each vehicle we list is checked and documented with plain-English notes. You will find range expectations written in real numbers, not brochure claims. We measure what matters for drivers: how far the car can go in mixed traffic, how the cabin feels in cold weather, and where to top up efficiently when you’re out for errands. We collect feedback weekly and update our notes accordingly. You may notice that the details in our guidance evolve — that is intentional, reflecting day-to-day use rather than marketing promises.
Our booking process remains lightweight. We ask for only the details needed to confirm and prepare a hire — no surplus forms or pushy upselling. You choose a class (compact, family, range-plus, or similar), check our guidance, and send a simple note through our enquiry form. The response outlines availability, estimated costs, insurance levels, and ID requirements. Nothing is confirmed without your clear approval. This transparency is part of what defines our service approach.
We also maintain practical advice for first-time EV users. Many drivers are switching from petrol or diesel and find charging terms unfamiliar. We make sure the difference is explained calmly and without jargon. You will learn which plug types fit which sockets, how long a 7 kW charger usually takes, and why range may fluctuate by up to 15% depending on temperature and load. All such details are kept simple enough to act on, without turning the hire into a technical lecture.
Being based in Birmingham gives us the advantage of knowing real urban conditions. The city centre can be dense, and parking rules differ by district. Our guides point you toward zones that allow charging while parked, as well as quieter spots near Suffolk Street and the Jewellery Quarter. We keep an eye on new infrastructure too — if the council opens a new rapid hub, we add it to our maps within the week.
Environmentally, we take responsibility for our operations. While any car has a footprint, we track our office energy use, print minimally, and reuse materials where possible. The electricity for our workspace is sourced from renewable suppliers. Each vehicle is washed with biodegradable cleaning agents, and worn parts are recycled through certified automotive programs.
We believe that hiring an EV should feel approachable, not exclusive. Citycharge Birmingham is designed for ordinary days: the commute when your own car is unavailable, the visit to a relative, or the weekend in the Cotswolds. You do not need to own an app or a membership; you simply send us a request and receive direct, human replies. Our office team works standard UK business hours, and emails sent overnight are typically answered the next morning.
As regulations around data and mobility evolve, we adapt promptly. The UK Information Commissioner’s Office provides clear expectations for handling customer information, and we follow them precisely. Your contact details are stored securely, used only for communication about your booking, and erased after the retention period described in our Privacy Notice. We never sell or share information with third parties for marketing.
Citycharge Birmingham continues to expand carefully. Rather than opening in every city, we prefer to strengthen local reliability — more charging notes, more feedback, better context. This way, even our smallest updates improve actual journeys. The aim remains steady: make short-term electric mobility simple, honest, and grounded in how Birmingham truly moves.
If you have ideas or feedback, you can reach us any time:
Whether you’re an EV enthusiast or someone renting electric for the first time, we’re here to help you approach it without pressure, and with practical guidance drawn from real roads.